Shipping Information

At James’s Place, we keep our shipping costs as low as possible and always offer combined postage & packaging where possible.

We  are very happy to use Australia Post as our main shipping provider, for all orders within Australia and around the world.  and have had minimal problems over the many years now.

And, if shipping seems excessive, please query it – we will always do our best to manually find the best shipping costs possible.

Shipping Turnaround Time

We ship orders on the same day as they are received if the order is placed prior to 12pm midday. Orders placed after this time will be sent the following day.   If an item is out of stock or unavailable, you will be contacted to advise how long it is likely to be & it will either be refunded or backordered.

Please note that if you select Express Post it refers to the postal method rather than the speed of processing by us.   If you need an order very urgently for a deadline add a note in the comments box at the time of ordering to let us know and will always endeavour to get your order off to you asap

Insurance:  Parcels are not insured by us – if you do want insurance added to your order please contact us at the time of ordering to request the extra fee be added to cover the value.

 Special Notes:

 Return to Sender:
Please check your address carefully when placing an order.  If an order is returned to sender due to an incorrect address being entered by the customer, the sender (James’s Place) is charged a return to sender penalty fee by Australia Post.  If this occurs we will need to recoup this cost from the customer plus the cost of re-shipping the order.

 Store Pickup

As a service to our local customers orders can be picked up from our premises by  prescheduling a time with us on 0405 593 193.   Orders for pick-up will be packed prior to your arrival and you are welcome to view items available for sale. To arrange store pickup please email us through jamesezplace@bigpond.com or call us on 0405 593 193.

THANK YOU FOR SHOPPING AT James’s Place – WE APPRECIATE YOUR ORDER & YOUR SUPPORT OF AN AUSTRALIAN OWNED SMALL BUSINESS!