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Ordering Options
James’s Place is primarily an on-line supply business, offering a large range of products through various selling platforms like Ebay, Etsy, and our own store, www.jamesezplace.com.au.
James’s Place is also accessible for direct sales to its customers through either phone, email, or facebook, plus “appointment only” visits in person to its premises at Palmwoods, and its attendance at various Gem & Lapidary Shows throughout Queensland & New South Wales. Please contact us to organise any of these options.
On-line Shop Orders: This is a quick and efficient ordering system via our website & offers a variety of payment – if you don’t wish to put your credit card details through you can still use this method and just select to call us with your details by phone. We can also take your order by phone if this is an easier option for you.
All you have to do is to add items to your shopping cart & then checkout your order on-line. You can set up an account at that point or checkout without an account as a guest. Setting up an account is the preferred way to shop at our store.
Ordering Tip: It is a good idea to log-in or set up your account before shopping – that way if you leave the process at any point the items will be saved in your shopping cart and not be lost. If you aren’t logged in and then leave for a long period the cart may disappear & you will have to start all over again when you return. If you save the cart then you can always alter it when you next log in – items will stay in there indefinitely so long as you are logged in when they are added.
Order Confirmation: Within a few minutes of confirming your order via our on-line shop you will receive any email from James’s Place confirming receipt of your order. If you have chosen Bank Transfer or Pay over the Phone you will receive instructions regarding payment in this email. If you chose the Credit Card or Paypal options you will receive the emailed confirmation & no further input is required on your part.
Lost Passwords: If you lose or forget your password there is a link on the log-in page which enables you to enter your registered email address and obtain a new password by email right away. You can then log-in with this password. If you want to change to one you remember better, it just click on the link to your account and alter it there. If you do have problems with passwords just give us a call or email to jamesezplace@bigpond.com
Payment Information
Your order will not ship until payment is received.
Credit Card Payments via paypal or square: We use paypal or square to guarantee the best possible security for our online transactions.
Payments via Paypal Express: Paypal is a safe, reliable & instant system of payment with no additional charges to you. Paypal offers several methods of payment – from your existing Paypal balance, from a credit card (Visa, Mastercard or Amex), e-check, or direct debit from a bank account (e-cheque). This is available to Australian Customers and also International customers – no currency conversion fees apply with Australian payments as payment is made in Australian dollars. Paypal however does have it’s own foreign currency conversion rates which are set by Paypal and not able to be controlled by us. Please note that Paypal e-cheques take approx 3-5 working days to clear so we cannot ship your order until we are advised that the check has cleared.
Pay over the Phone: You may select that option at checkout & still pay by credit card directly to us by phoning your details through on 0405 593 .
Direct Bank Deposit:
To help us identify your payment please put either your name or order number on the payment when making it where possible.
Please use the following bank account details to transfer your total order value:
BSB No: 633-000
Account No: 156323883
Account Name: James’s Place
Bank: Bendigo
Direct deposit payments generally take 24-48 hours to clear depending on which bank you are using.[/vc_column_text][/vc_column][/vc_row]